Reception Guide

A municipal facility that offers a free, directly accessible service. The purpose of such bureaux is to help consumers and users to protect their rights through prior information and advice, and by providing them with a place where they can make complaints related to consumption.

See Associació sense ànim de lucre / Non-profit association.

Social organisations with the structure of an association or a Fundació / Foundation. Their basic aim is to help to change the unfairness and imbalances associated with the gap between the world's rich (northern) and poor (southern) countries. Development NGOs are non-profit organisations that have no links whatsoever to governmental or political bodies, and their development projects have a direct effect on poor countries.