A deposit established by the owners of property in a building and in which there must always be a sum of money for meeting the costs of maintaining and carrying out repairs on the building. Property maintenance is a legal requirement, the intention of which is to guarantee the safety of people and objects.
Official documents that customers can use to complain about inadequate service or goods in poor condition. Not all establishments are required to have complaint forms, but those in which they are compulsory must put up a sign, in a visible location, stating that they are available. In any case, you can seek advice from your Oficina Municipal d'Informació al Consumidor / Municipal consumer information bureau.