A free, confidential telephone service that deals with requests from women affected by domestic violence for information, advice and resources. Callers are attended to by professionals (psychologists, lawyers, etc.), who put them in contact with the emergency services if appropriate. The helpline is available 24 hours a day, all year round, on 900 900 120.
The name of a service (línia verda means ‘green line' in English) that offers guidance and support for people with drug addictions. The service has an exclusive telephone line (93 412 04 12) via which professionals offer callers advice or refer them to other services, depending on the nature of their query. Línia verda is run by the Catalan Ministry of Health.
A law that requires all organisations, bodies and authorities to take the measures necessary to guarantee the security of any personal data they may process. The people to whom such data belongs may approve or oppose its processing.
Centres for children and teenagers between the ages of 5 and 16. Such centres specialise in playing and toys, through which they reinforce education and contribute to youngsters' comprehensive development, in addition to helping them to understand the world of adults and further their social skills.